Message From Aqua
Dear Customer, I am writing to you to provide details regarding Aqua Pennsylvania’s upcoming construction work that is scheduled in your neighborhood or place of business. The week of April 16, 2025, Aqua Pennsylvania will begin the replacement of 2,000 feet of water main on Mason Ave between State Rd and School Ln in Upper Darby Township.
The $645,000 project is part of our continuing infrastructure improvement program that replaced more than 19 miles of aging main in Delaware County in 2024 to improve service reliability for customers. The new water main will reduce the potential for main breaks, discolored water and improve water flow in the area.
Construction will generally take place weekdays between 7:00 a.m. and 3:00 p.m. During times of construction, access will be provided for emergency, mail, and trash service. Residents will have access to their properties, but at times may need to enter from different directions due to changing work zones. Following installation, the new main will be flushed, chlorinated, and tested for water quality before being placed into service. During the chlorination/testing phase, activity on the job site will be limited. Once the water quality testing has been completed, we will transfer each water service and fire hydrant to the new main. When all final connections are made to mains on side streets, the old main will abandoned. It is important to note the trench will be covered with temporary blacktop at the end of each workday.
We will notify customers ahead of any planned water service interruptions and will provide 24 hours advance notice for any scheduled interruption greater than 30 minutes. Aqua will have an inspector on the job each day to answer your questions.
Apart from the specific project details described here, you may refer to the accompanying door hanger for more information on what to expect as we begin our construction project in your neighborhood.
In addition to reaching our customer service staff and emergency dispatcher at the number listed on the doorhanger accompanying this letter, you may also call us with any questions regarding the project at 610.328.7713.
Sincerely, Joseph Cunningham, Jr.
Field Supervisor